Agile and  Modern IT Solutions

The client faced escalating challenges due to the intricate nature of their microservices platform, requiring a solution to address load-balancing issues and bolster security measures. With the need to enhance scalability and resilience while ensuring secure traffic distribution and API protection, the client sought a comprehensive approach to optimise their microservices architecture effectively.

Our team successfully tackled the escalating complexity of our client's microservices platform by implementing a robust solution that leveraged the power of F5 Big-IP, NGINX, and F5 APM Access Policy Manager. By integrating an API gateway alongside F5 technologies, we orchestrated seamless traffic distribution and fortified API security, empowering the client's microservices architecture with enhanced scalability and resilience.

Our client has initiated a comprehensive evaluation and approval process for the Google Cloud platform, aiming to align with the stringent security standards outlined in the GC Canadian Centre for Cyber Security (CCCS) Cloud Security Controls profile of Protected B, Medium Integrity, Medium Availability (PBMM). This endeavour involves meticulously examining the Google Cloud environment to ensure compliance with the specified security controls. This enables the organisation to enhance its cybersecurity posture and safeguard sensitive data following industry best practices.

The project meticulously outlined procedures for collecting crucial evidence to ensure compliance with security controls. Tailoring of the Canadian Centre for Cyber Security's ITSG-33 Security Requirements Control Matrix (SRTM) specifically addressed PBMM requirements within the Google Cloud ecosystem. Each security control's evidence-gathering process underwent thorough scrutiny against established standards to confirm correct implementation and adherence to stipulated criteria. This method facilitated a comprehensive assessment of the security landscape, empowering the organisation to rectify deficiencies and bolster cybersecurity resilience significantly proactively.

A large-scale nationwide client with multiple architects requested support in establishing and configuring their ManageEngine environment from the ground up. With a variety of IT requirements encompassing IT Service Management (ITSM), Mobile Device Management (MDM), Change Management, Project Management, and OKTA integration, the task involved tailoring the ManageEngine suite to fit their specific business workflows, guaranteeing smooth integration, and promoting user acceptance.

Aspire Live, a trusted IT solutions provider, developed a comprehensive deployment strategy for ManageEngine solutions, integrating asset management, change management, project management, and MDM implementation. We executed the successful conversion and implementation of ManageEngine products, including seamlessly migrating ticket histories from previous ITSM tools, establishing robust change management procedures, configuring project boards, and optimising asset management capabilities with seamless OKTA integration. Additionally, Aspire Live provided post-project support with dedicated hours for addressing ongoing issues, providing additional training, and facilitating the integration of new modules within the ManageEngine suite. We extended support services for six months post-go-live to ensure operational efficiency and user satisfaction.